Frequently Asked Questions

Payments are due quarterly. Options for tax payments include: 

• Pay Online Here
  • There is a 3% convenience fee with credit cards. There is no convenience fee for paying by check electronically. The online payment site is available 4 a.m. to 11 p.m. Daily.

• In-Person: Fiscal Management Office: 144 N. Sycamore Street, Petersburg 
• Monday - Friday: 9:00 a.m. - 4:30 p.m.
• Saturday & Sunday: Closed

• Dropbox: You are able to drop off your payment at any time to the drop box located at 144 N. Sycamore Street. Payments dropped off are collected and processed the following business day.

• Mail:  All Payments may be mailed to the following locations:

           - Personal Property:  P.O. Box 1271 Petersburg, VA 23804

           - Real Estate:  P.O. Box 1271 Petersburg, VA 23804

           - Utilities:  P.O. Box 1271 Petersburg, VA 23804

           - Miscellaneous: P.O. Box 1271 Petersburg, VA 23804

For Questions regarding payments please email: CityCollector@Petersburg-va.org or call 804.733.2349

Contact the Treasurer’s office, First Floor of City Hall, 135 N Union St., Petersburg, VA 23803, or telephone (804) 733-2322.

Contact the Treasurer’s office, First Floor of City Hall, 135 N Union St., Petersburg, VA 23803, or telephone (804) 733-2322.

The city has new rates that were approved by City Council to meet necessary changes and upgrades for the utility infrastructure.

View PDF version of current rates HERE

When submitting a garden meter adjustment it MUST have the following:

• Pictures of the meter for the previous month and current month
• Account number
• Date it is being submitted

In order for your garden meter to be applied it MUST be turned in between the 1^st and 10^th of every month.

Your adjustment must be worth $6 or more to be adjusted on your bill, if it is not, we will collect them until you reach the minimum amount.

If you email them or have any questions, please send to citycollector@petersburg-va.org. 

The Office of Billing and Collections is located at 144 N. Sycamore Street.

Hours:
Monday - Friday:  7:30 am - 5:00 pm
Saturday/Sunday: Closed 

Utility bills are due on the 5th of the month. 

The City reserves the right to revisit this schedule due to continued and/or unforeseen impacts of COVID-19.

We appreciate the patience of our community as we strive to preserve the safety of both our residents and employees.

While vehicle owners no longer need to display a decal in the front window (effective since June 11, 2018), residents with personal property will be charged a registration fee due at the time of the second half of personal property taxes.  

Background: Petersburg City Council voted and approved to eliminate the physical vehicle decal and distribution of the decal effective June 11, 2018. A public hearing on this was topic was held on February 6, 2018.